COMMENTS....

I’m writing to commend the incredible support provided by your entire team at Trade-Winds Management Group, Ltd., Hawaii. The service level and attention to detail are unsurpassed. The creativity, advice and execution were spot-on. The attention to detail is beyond reproach. Our guests were delighted and so was management. The pivotal player here is of course, Nayana Heim. How does one say, “Wonder Woman” in Hawai’ian?

Among programs I’ve conducted across Europe and Mexico, our 2007 program on the Big Island of Hawai’I certainly ranks among the very best. This success is derived from your wonderful team. From the start the focus was on discovering my event requirements and immediately offering winning solutions that met my objectives.

During my first phone call with Wendy Ottinger, I was struck by the high level of customer service as well as an interest and willingness to accommodate a prospective client’s needs. In the face of extraordinarily short notice and a demanding list of site inspection requirements, I was placed directly in Nayana’s care. It was the best decision possible.

At every stage of planning and execution of this program, I felt sure that I was in the best hands, and when certain developments handed me challenges, Nayana stepped forward with solutions that proved my feelings right.

I want to extend our heartfelt gratitude for everything Trade-Winds has done to make our program the resounding success it was. Special thanks to Nayana – and a nod of gratitude to the stars that aligned in such a way that brought you and her together.

I look forward to the next opportunity we have to collaborate on a new project.

Best regards,

Randall Hall
Senior Marketing Manager, Transamerica Retirement Services

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On behalf of the Hitachi Data Systems Meeting Service Department, I want to express my sincerest thanks and appreciation to you and every one of your team for their part in making this year’s Circle of Recognition such a rousing success.

Overall your entire team’s professional, accommodating attitudes greatly contributed to the success of our program. With no task too daunting and no request too trivial; we more than exceeded our program goals.

We are proud to work with such a professional organization as TMG Hawaii and look forward to our next event with you.

Best regards,

Sonja Feloutzis
Lead Program Manager
HSD Meeting Services Department

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A great big belated mahalo to the awesome TMG team that helped us create the best ever Circle of Excellence last month on the Big Island for their top 600 performers and guests.

We had an incredible on-site team in our partnership with TMG and our clients must have told me and Suzanne, our owner, more than a dozen times how well your crew worked together behind the scenes to make things happen for Hitachi. The customer service and friendliness of the TMG staff was noticed and appreciated everywhere.

TMG's ability to come up with options when the wind and rain did not cooperate was nothing short of miraculous. I know that we would have been rained out and in a boring ballroom if Nayana and Wendy were not in charge but instead we found ourselves in a lovely tent on the property of a "hard to rent" ranch house at NO COST and all of this was worked out before lunch time the day of the event.

We will look forward to working with TMG again many times and already have dates on the books!

With great appreciation, My very best, Deb

Debbie Parsons
Account Executive
The Performance Group

I just wanted to say 'THANK YOU VERY MUCH" again for hosting our GREAT event at the Turtle Bay Resort. Our participants had a wonderful time and everyone really enjoyed their trip to the island.

I received a lot of positive feedback about your staff ...you have a super team! Everyone thought it was one of our best events ever! Thanks so much for all your help and support.

Mahalo!
Paul Whitebread
CKE Restaurants, Inc.

"I have executed numerous events with Wendy Ottinger in the Hawaiian Islands and it is hard to ever think about doing an event without her. Wendy has an enormous amount of energy and creativity which makes every event we do a huge success. She knows everything there is to know about Hawaii and we love having her as a part of our team.
Thank you Wendy for making our events so memorable!"
Erica Anderson, CMP
CRG Events

Erica Anderson, CMP
Senior Program Manager